All Systems Operational

Uptime over the past 90 days. View historical uptime.
Customer Support Operational
Email Operational
Phone Operational
Online Ordering Operational
90 days ago
100.0 % uptime
Today
Management Console Operational
90 days ago
100.0 % uptime
Today
Loyalty Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
99.93 % uptime
Today
FirstData (CardConnect) Operational
90 days ago
100.0 % uptime
Today
WorldPay Express (heritage Revention) Operational
90 days ago
99.91 % uptime
Today
WorldPay Integrated Payments (heritage CRS) Operational
90 days ago
99.91 % uptime
Today
WorldPay Core Operational
90 days ago
99.91 % uptime
Today
Third Party Integrations Operational
90 days ago
100.0 % uptime
Today
Google Maps Operational
90 days ago
100.0 % uptime
Today
DoorDash Operational
90 days ago
100.0 % uptime
Today
HungerRush POS Hardware Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 15, 2026

No incidents reported today.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026
Reporting Timeouts & Errors
Resolved - Systems have stabilized and Reporting is operating at normal levels. Dashboard data in RM has also recovered. If you continue to experience any issues, please reach out to support. Thank you for your patience.
Mar 12, 22:12 CDT
Monitoring - We are actively monitoring an issue with Reports experiencing timeouts and errors. This is not isolated to a single report. Dashboard data in RM is also impacted.

A 3rd party partner has acknowledged the service degradation and is actively remediating. We are seeing intermittent recovery with some regression. We will continue to monitor and provide updates as the situation develops.
Mar 12, 16:56 CDT
Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Worldpay Funding Delays
Resolved - Platform Affected: ACH Processing - Settlement/Funding

Issue: There was a third-party issue which may have caused a delay in the delivery of funding for transactions processed on 02-Mar-2026.

Status: Final

Impact: The Federal Reserve has confirmed that all outstanding files have been processed. Funding may be received at different times depending on the specific banking partner's processing schedule.

Actions Taken to Restore Service: The Federal Reserve has resolved an internal issue to restore service and have processed all delayed files. All files were successfully submitted by Worldpay before their cutoff times. Worldpay will continue to monitor the environment for stability.

Incident Resolved: 2026-03-03 19:42:00 UTC | 2026-03-03 14:42:00 EST
Mar 3, 16:08 CST
Monitoring - Platform Affected: ACH Processing - Settlement/Funding

Issue: Worldpay is aware of an issue at the Federal Reserve that is delaying the expected delivery of funds for some merchants. Worldpay's technical teams are engaged with the Federal Reserve and are working to understand next steps.

Status: Initial

Impact: There is a potential for delayed funding.

Actions Taken to Restore Service: Worldpay technical teams are continuing to reach out to the Federal Reserve for updates. All Worldpay systems are operating normally.
Mar 3, 09:57 CST
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage