All Systems Operational

Uptime over the past 90 days. View historical uptime.
Customer Support Operational
Email ? Operational
Phone ? Operational
Online Ordering Operational
90 days ago
100.0 % uptime
Today
Management Console Operational
90 days ago
100.0 % uptime
Today
Loyalty Operational
90 days ago
99.95 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
FirstData (CardConnect) Operational
90 days ago
100.0 % uptime
Today
WorldPay Express (heritage Revention) Operational
90 days ago
100.0 % uptime
Today
WorldPay Integrated Payments (heritage CRS) Operational
90 days ago
100.0 % uptime
Today
WorldPay Core Operational
90 days ago
100.0 % uptime
Today
Third Party Integrations Operational
90 days ago
100.0 % uptime
Today
Google Maps Operational
90 days ago
100.0 % uptime
Today
DoorDash Operational
90 days ago
100.0 % uptime
Today
HungerRush POS Hardware ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 31, 2025

No incidents reported today.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025
HungerRush Credit Card Readers
Resolved - The issue affecting some Verifone credit card readers has been resolved.

Datacap has confirmed the issue was caused by a recent Windows update that affected Verifone device drivers. Some systems displayed errors such as “Datacap Configuration Not Found or Incorrect” or “Transaction Not Complete - NAK error from PIN Pad.”

Functionality has been restored, and no further incidents have been reported.

All systems are operating normally, and this incident is now considered resolved.
Oct 22, 10:05 CDT
Identified - We have confirmed an issue affecting Verifone credit card readers following a recent Windows update. Some locations may see errors such as “Datacap Configuration Not Found or Incorrect” or “Transaction Not Complete - NAK error from PIN Pad.”

Our teams are working closely with partners to restore normal processing. In many cases, restarting the reader may provide a fix.

If your card readers remain offline or display errors, please contact HungerRush Support for assistance.

We will continue to provide updates as more information becomes available.
Oct 21, 09:57 CDT
Update - We are currently investigating reports of credit card readers not processing transactions. This may prevent some customers from completing payments at the point of sale.

Initial findings indicate that restarting the card reader resolves the issue in many cases, though some locations may require additional troubleshooting.

Our teams are actively investigating the cause and working to ensure a full and stable resolution.
Oct 20, 11:50 CDT
Investigating - We are currently investigating reports of credit card readers not processing transactions. This may prevent some customers from completing payments at the point of sale.

Initial findings indicate that restarting the card reader resolves the issue in many cases, though some locations may require additional troubleshooting.

Our teams are actively investigating the cause and working to ensure a full and stable resolution.
Oct 20, 11:50 CDT
Oct 21, 2025
Oct 20, 2025
HungerRush Customer Support Phone Lines
Resolved - Phone services have been fully restored and are operating normally. Agents are able to assist, and calls are routing successfully.

No further impact has been observed, and the issue is now considered resolved.

We appreciate your patience while we worked through this disruption.
Oct 20, 21:24 CDT
Monitoring - Phone Support Services are currently operational, and calls are connecting successfully.

We continue to monitor system performance as stability improves following earlier disruptions related to our upstream provider.

Customers may continue to reach Support through phone or the Support Portal at Support.HungerRush.com.
Oct 20, 10:19 CDT
Update - Phone services are beginning to recover, and inbound calls are connecting successfully. We are continuing to monitor system stability as our providers complete recovery efforts.

Thank you for your patience while we confirm full restoration.

Customers can continue to reach Support through ticket submission via the Support Portal at Support.HungerRush.com
Oct 20, 07:36 CDT
Identified - We are currently experiencing an outage impacting our phone system due to an ongoing service disruption with our providers. While the IVR is operational, callers may hear a message indicating that no agents are available or experience long call queue times.

Customers can continue to reach Support through ticket submission via the Support Portal at Support.HungerRush.com

We will provide updates here as soon as more information is available.
Oct 20, 06:59 CDT
HungerRush Integrations
Resolved - The AWS Outage affected one of our 3rd party providers whom while working on their own recovery caused an outage in our integrations rails.  We deployed a hotfix to mitigate this 3rd party's outage.
Oct 20, 21:00 CDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

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